Global Online Privacy Statement

 

PGIM respects your privacy, and we are committed to protecting it. We provide this online privacy statement to tell you how we may collect, use, share, and retain information about you and about the choices you have when you visit our website.

Sites Covered by This Privacy Statement

This privacy statement applies to the PGIM.com website and any online communications that contain a link to this statement. It does not apply to those websites or communications that have their own privacy statements or to websites of other companies or entities that are linked to this website.  To learn about the privacy policy of a linked site, please refer to the privacy statement for that site. By using this website, you agree to the terms and conditions of this privacy statement.

This website is available to visitors throughout the world, but is controlled and operated by PGIM from the United States in accordance with the laws of the United States and is not intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States. 

Kinds of Information We Collect

You can browse our website without telling us any personal information. However, if you choose to take advantage of some of the website’s features or services, we may ask you to provide certain personal information which may include information about you or that may be used to personally identify you or to contact you.

There are times when you may choose to give us personal information about you. For example, you may provide us with your name, address, email address, and telephone number when you request that a PGIM representative contact you or when you fill out a survey or form.  

We also collect information about visitors to this website through technologies such as cookies and pixel tags. The kind of information we collect includes website visitor data, which is data about the way a website is used that is not associated with an individual’s identity.

The kind of information we collect includes:

  • The number of visitors to our site
  • The pages visited on our site
  • The features used
  • How long a visitor stays
  • The domain name of the site from which visitors connect to our site

Most website visitor data is collected using cookies or pixel tags.  If you would like to learn about these technologies, understand why they can be useful to you, and learn how to adjust your preferences, please read About Cookies and Pixel Tags. PGIM does not use such technologies to track your use of other websites.  At this time, PGIM does not respond to browser Do Not Track signals.

How We Use Information

We use information collected on this website in several ways:

  • To respond to your request for a call or referral
  • To develop, manage, analyze and improve the website
  • To conduct research and analysis
  • To manage fraud and security risk
  • For other business purposes, such as developing new products and services and operating our business activities

Disclosure of Information

We may disclose information collected on this site to:

  • The appropriate PGIM organization or affiliate so it can respond to your request
  • Third parties as permitted or required by law, for example:
    • Regulators
    • Vendors that provide service to us
    • Law enforcement authorities

How We Protect Your Information

PGIM uses reasonable processes and technical security measures that are intended to keep personal information about its customers and employees secure and confidential. We limit access to personal information to those who need access to it to perform their job responsibilities.

PGIM Privacy Protection Policy

PGIM collects social security numbers in the course of its business activities. PGIM has a privacy policy that protects personal information, including social security numbers. This policy is as follows:

PGIM requires that all personal information about its customers and employees, and employees of our vendors and business partners, must be kept secure and confidential. Access to personal information must be limited to employees who need the information or access to it to perform their job responsibilities. Employees may not access or disclose personal information for any purpose except as authorized for PGIM’s business purposes.

Your Choices

We may collect information that you voluntarily provide on this website. If you would like to review, correct, update, suppress, or delete personal information that you previously provided to us or if you don’t want to give us this information via the Internet, you may call the following for service:

  • The telephone number associated with the particular online form
  • Your PGIM representative

Cross-Border Transfer

Your personal information may be stored and processed in any country where PGIM has facilities or in which we engage service providers and if you provide Personal Information to us you consent to the transfer of that information to countries outside your country of residence, including the United States, which may have different data protection rules than those of your country.

Children’s Online Privacy

This website is not directed toward children. We do not knowingly collect or post information from children under the age of 13. You can learn more about children’s privacy and the Children’s Online Privacy Protection Act (COPPA) at the Federal Trade Commission’s website at http://www.ftc.govopens in a new window.

Effective Date

This privacy statement is effective as of August 2017. We reserve the right to change this statement. If we change it, we will post the current privacy statement on this page. Any changes to this statement will be effective as of the day they are posted.

Contact Us

It is important for us to know what visitors have to say about our website. Please contact us with your questions or comments.

 

About Cookies and Similar Technologies 

Cookies are a standard feature of websites that allow us to store small amounts of data on your computer about your visit to the website. Cookies help us to learn which areas of the website are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you disable this function, your experience on the website may be diminished and some features may not work as intended.

We also use pixel tags. A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of our websites but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies, the pixel tag will simply detect an anonymous website visit.

 

How PGIM Uses Cookies and Pixel Tags

Below we list the different types of cookies that may be used on the website. To the extent any personal information is collected through cookies and pixel tags, the Privacy Statement above applies and complements this part on cookies and similar technologies.

Essential Cookies.  Essential cookies enable you to navigate the website and to use its services and features. Without these absolutely necessary cookies, the website will not perform as smoothly for you as we would like it to and we may not be able to provide the website or certain services or features.

Preference Cookies.  Preference cookies collect information about your choices and preferences, and allow us to remember local settings and customize the website accordingly.  

We use both “session” and “persistent” cookies. 

A session cookie is used to identity a particular visit to our website. These cookies expire after a short time, or when you close your web browser after using our website.

A persistent cookie will remain on your device for a set period of time. We use these cookies when we need to recognize your device and your preferences.

Some of the cookies used on our website are “first party cookies” which means they are used and read by us. We also use cookies that are not placed by us, but are placed by third party partners such as Adobe Analytics, as described below.

 

Adobe Analytics Cookie

This website uses Adobe Analytics. Adobe Analytics uses cookies to collect information about how visitors use our website. This way we are able to provide better customer service, learn and analyze how visitors use and navigate our websites, and how we can develop, manage, and improve the websites. These cookies also help us enhance navigation and the functionality of our websites, to securely maintain a session for existing clients accessing password-protected areas, and to personalize aspects of a visitor’s experience. We also use the information to compile reports and to help us improve the site. 

Click here for more information http://www.adobe.com/privacy.html   

If you would like to turn off Adobe Analytics, you can do so via http://www.adobe.com/privacy/opt-out.html

 

Managing Cookies

You may refuse or accept cookies from the website at any time by activating settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if certain cookies are disabled, not all features of the website may operate as intended.

If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three programs that clean out tracking cookies: