About This Award
Fixed Income Manager of the Year was awarded to PGIM Fixed Income in September 2022.
- Judges measure written submissions against three set criteria (innovation, performance, and service) in addition to looking at the entry forms submitted.
- The overall aim of these awards is to recognize providers that offer the highest level of innovation, performance and service to occupational pension schemes and their members - and have done the most to improve this level of performance, service, and innovation during the year (the 12 months ending December 31, 2021).
- Judges will award up to 100 marks on three set criteria, with up to 40 marks for innovation and up to 30 marks each on performance/benefit to clients and service standards.
- The submission should be no more than four, A4 -sized pages in length. All parts of the submission must refer to specific developments during the past 12 months.
The set criteria for the main submission, along with some points that Professional Pensions suggests to include under each heading, are:
Innovation: What specific innovations or new services have you launched over the 12 months to December 31, 2021? What is available in addition to the basic core and value added services that are provided? How do you liaise with clients to ensure developments continue to meet their needs? Which new services have been introduced over the past year and how successful have they proved? How quickly can products and processes be adapted to meet market changes or to meet an individual client's needs?
Performance: What has your performance been over the 12 months to December 31, 2021 and how does this compare to your peers? Do you benchmark your services to clients and, if so, how do you compare against your peers? How do you measure how well you are performing for clients and how do you monitor performance or service standards and act on the results? How frequently do account managers discuss performance and operational and service levels with clients on a face-to-face basis? How frequently are factual/statistical reports produced?
Service: In what ways have you improved your service to clients over the 12 months to December 31, 2021? Have you provided any extra value services, such as training courses, seminars, or education to trustees to clients over the period? Do you carry out formal research with clients to measure how effectively you meet or exceed their expectations? How often do senior managers review operational standards against the service standards agreed with each client? How do you report to clients and how do you ensure they receive up-to-date and meaningful information in a format that meets their requirements?
Any rating, rankings, and awards disclosed herein may not represent investor experience with PGIM Fixed Income or PGIM Fixed Income’s products or services, nor do they constitute a recommendation of PGIM or its services. These ratings, rankings, and awards are not being used to distinguish PGIM from any competitor or to imply a higher degree of sophistication, expertise, or success than other investment advisers. These awards are based on surveys that are not limited to PGIM Fixed Income’s products or services. These awards are not indicative of past or future performance. Past performance is not a guarantee or a reliable indicator of future results. A loss of principal may occur. The description and the selection methodologies of each award are subjective and will vary. PGIM Fixed Income does not pay a fee to participate in the award survey for any of the above-listed awards, with the exception of AsianInvestor Asset Management and the Asia Asset Management awards, for which a fee is paid to participate in the survey. PGIM Fixed Income does not pay a fee to distribute the award results; however, PGIM Fixed Income does pay a fee to use the award logos displayed herein.