Asia Pacific Part 2 - Will Rising Flexible Working Drive Further Polarization in the Office Sector?

The rise of flexible working and its long-term impact on the value of office space remains a critical topic for real estate investors across global markets. Whilst most markets report a recovery in utilization rates, office attendance in major cities in China, Japan and South Korea is still only back to around 80-90%1of the pre-pandemic level.

All signs point to this being a new normal -that flexible working will remain much more prevalent going forward than before the pandemic -but such prevalence will continue to vary across markets (see Exhibit 2, left chart). In itself, this points to a more varied outlook across office markets, but this outlook is compounded by the fact that despite lower utilization rates, over the same period, the total stock of occupied office space is now higher than it was in 2019.

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Sources: CBRE, JLL, Oxford Economics, PGIM Real Estate. As of August 2023.
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Sources: CBRE, JLL, Oxford Economics, PGIM Real Estate. As of August 2023.

Together these help explain not only the divergence in office market performance across the region but also within cities. While overall demand for office space is growing, it is not growing at the same pace or even direction everywhere (Exhibit 2, right chart). Moreover, with utilization rates now lower, occupiers are upgrading to Grade A space in CBDs, albeit with smaller floorspace.

What does this mean for the rental outlook? The implication is that with local demand-supply dynamics to one side, Grade A office rents will significantly outpace poorer-quality, poorer-located stock as space demand becomes more concentrated. This is because firms are able to afford higher rents from a per-square-meter perspective simply by reducing their floorspace demand. In other words, a smaller floorspace means a higher worker per-square-meter density, which in turn means higher output per square meter, and therefore higher rental affordability (Exhibit 3).

This pattern is set to be an ongoing feature of major office markets for the next few quarters, further driving a divergence in rental prospects across office asset quality and submarkets (Exhibit 4).

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Note: *Major CBD office markets in Australia, Hong Kong, Japan and Singapore, measured by occupied office space per employee for major office-using industry.

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Sources: JLL, Oxford Economics, PGIM Real Estate. As of August 2023.
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Sources: JLL, Oxford Economics, PGIM Real Estate. As of August 2023.

Note: *Office productivity is measured by the ratio of GDP of office-using industries including financial and business services; technology, media and telecommunication; and other services sectors and total occupied office space.

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Sources: JLL, PGIM Real Estate. As of August 2023.
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Sources: JLL, PGIM Real Estate. As of August 2023.

*Major CBD office markets in Australia and Japan

1Source: CBRE.

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