Fraud Awareness

Protect yourself from scams involving the PGIM name

A common tactic of fraudsters is to imitate legitimate companies to trick individuals into sending money, providing login credentials, or taking other harmful actions. PGIM is committed to helping our clients remain safe from these scams, so we are providing you information to help you avoid this fraudulent activity.

Some of the techniques these fraudsters use include:

  • Publishing fake websites or online postings that use a company’s name or logo;
  • Sending emails impersonating a company’s executives or other employees;
  • Urgently requesting unexpected changes to bank wire information;
  • Posting messages on social media or forming groups on platforms like WhatsApp, Telegram, WeChat or LinkedIn pretending to provide investment opportunities or advice;
  • Sending unsolicited job offers and requesting payments or banking information as part of the interview process;
  • Claiming investment opportunities with guaranteed returns or involving crypto or high-yield products.

Important: PGIM does not conduct business through social media platforms or messaging applications. We will never ask for personal or financial information via these channels.

Fraudulent bank wire transfers

Fraudsters may attempt to impersonate a company or use falsified documents to request wire transfers to unauthorized bank accounts. These schemes often involve:

  • Fake invoices or payment instructions that use a company’s name and logo
  • Spoofed email addresses that closely resemble legitimate email addresses
  • Urgent or time-sensitive requests designed to pressure recipients into bypassing standard verification procedures

To protect yourself from fraudulent bank wire transfers:

  • Always verify payment instructions through a known and trusted contact.
  • Do not rely solely on email for confirmation. Use a call back or separate communication channel to a known phone number to validate any changes.
  • Be cautious of last-minute changes to banking details or requests for secrecy.

How to stay safe

  • Verify communications: Be cautious of lookalike domains. Only trust emails from domains ending with @pgim.com, @prudential.com, @pgimindia.com, @pricoa.com or @jennison.com.
  • Check website URLs: Ensure you are visiting official PGIM websites. Fraudulent sites may closely mimic our branding.
  • Avoid unsolicited offers: Be skeptical of unexpected investment opportunities or job offers, especially those requiring upfront payments or personal data.
  • Do not share sensitive information: Never provide your personal information, banking details, or login credentials to unverified sources.

What to do if you suspect fraud

If you believe you’ve been contacted by someone fraudulently claiming to represent PGIM, or if you’ve encountered suspicious activity involving our brand:

  • Do not engage with the sender.
  • Report the incident to:
    Email: fraud@pgim.com
    Call your local law enforcement agency