Joni Brown-Haas
Joni Brown-Haas is Vice President of PGIM Real Estate Loan Services. She leads a team of 125+ professionals responsible for all servicing and asset management operations related to PGIM Real Estate's loan servicing portfolio across multiple capital sources valued at $123 billion as of June 30, 2022. Assets under management include Fannie Mae, Freddie Mac, FHA and the company's general account.
Joni joined PGIM Real Estate in 2005 and has served in various capacities. In her most recent role as COO, Joni partnered closely with the senior management team to manage strategic planning and decision making, oversee the daily operational activities, disseminate internal communications, set goals for performance and growth, and promote company culture and vision.
In addition to Joni's role as COO, she was responsible for the management and oversight of the Servicing, Administrative Operations and Business Support Services teams. She was charged with the implementation of all servicing functions associated with PGIM's commercial loan portfolio. Joni has more than 30 years of experience in the residential and commercial mortgage service industries. She has held senior positions with ORIX Capital Markets LLC, First Horizon Home Loan Corporation, Citicorp and Fleet Mortgage Group.
Over the course of her career, Joni has been involved in leadership and development training. Joni is a member of the Mortgage Bankers Association (MBA), and serves on the Commercial Certified Mortgage Servicer (CCMS) Qualifications Committee and is vice-chairman of the Servicer Council.