The Glass Hammer: Natalie Gill, Head of DEI Strategy & Industry Engagement, PGIM
"There’s much more to be gained from identifying someone who inspires you and reaching out to them directly."
“Don't be afraid to be authentically you,” says Tara Stafford, project manager, Operations & Innovation at PGIM. “If you can do that, you’ll be surprised how your contributions can positively impact the business, those around you – and beyond.”
Making a positive impact – both personally and professionally
Being “authentically you” at work wasn’t easy for Stafford early in her career. After graduating from Montclair State University with a degree in Business Management and Marketing, Stafford landed at the investment and wealth management firm, Merrill Lynch, as the only Black woman on her team.
“Coming into the financial services industry as a Black woman, I didn’t always have the courage and confidence to be myself because I didn’t see a lot of women in senior leadership positions that looked like me in the industry,” Stafford says.
Tara’s authenticity is most evident when she is serving others in her community. Over the last two decades, she has volunteered as a Girl Scout troop leader to high school girls and is a back-up foster parent to two children on the autism spectrum. Her parents, both educators, instilled the responsibility to serve the community and make a positive impact in it.
Tara worked hard and rose through the ranks over 12 years at Merrill—becoming a Six Sigma Blackbelt and assistant vice president in the Global Transaction division, before leaving to join PGIM’s Risk Management team. She enjoyed her regulatory oversight position, but that feeling she could do more – be more – at work wouldn’t go away.
Then, Stafford learned about an opportunity on PGIM’s Operations & Innovation’s Business & Talent Management team where there is a strong focus on talent including recruiting, training, employee engagement and diversity, equity and inclusion initiatives. She has made impactful contributions and helped launch and lead PGIM’s Neurodiversity Program, which is focused on establishing a more inclusive talent process – from recruiting, to interviewing, to training and retention, recognizing the skills of those who are neurodivergent. The program also has an education component, teaching managers and employees how to best recruit, work with neurodiverse talent and become better leaders. Stafford feels this role in project management is a natural extension of her passion and values.
According to Employee Benefits News, 85% of autistic adults with a college education are unemployed. “I had an idea of what this untapped population needs were and how to best support and showcase their many talents,” Stafford says. She took on the role and jumped right in, onboarding the first six neurodiverse cohort members last year. Four of the six earned full-time roles within PGIM, and another cohort is currently going through the program.
Stafford credits three important attributes she honed through years of volunteerism and foster parenting with helping her make the program a success: empathy, commitment and patience.
“People connect with you more and receive more from you when you are open and honest,” Stafford says. She believes that an effective leader is someone willing to learn from others, open to receiving “reverse” mentorship and is dedicated to helping others grow and thrive.
“Make sure you share your knowledge. It's very important for people to understand that we're not competing with each other; we're helping each other.”
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“Don't be afraid to be authentically you. If you can do that, you’ll be surprised how your contributions can positively impact the business, those around you – and beyond.”
Finding mentors and sponsorship outside of your comfort zone
Stafford has a unique perspective on the values of mentorship and sponsorship.
“Growth among peers is not a competition, and everyone’s growth path is different. Putting egos aside and collectively pooling our talent and expertise helps ensure that our business’ goals are prioritized, enabling everyone to ultimately be successful,” she says. “At the end of the day, if support and resources I’ve provided can help develop and lift someone else as I climb the corporate ladder, no matter what level they are, I've done my job – and I’ve done it well.”
While she wishes she could have had more mentors with a similar background, Stafford says she learned over the years how important it is to find a mentor or sponsor who has different viewpoints.
She explains, “For me, having a white male mentor is just as important as having a mentor who is a Black woman. Your allies can share a different perspective and teach you new things. It's very important to have mentors and allies from all different backgrounds and walks of life.”
Stafford also believes there’s value in finding a mentor organically—even if it means going outside of your comfort zone to approach someone for career advice or to learn more about their professional experience. “All relationships need to start somewhere, and in reaching out, you’re showing that you fully own your career.” she says.
“It’s also important that you’re giving just as much as you’re receiving in a mentoring relationship, so be prepared and think strategically about who you want to mentor you… especially since mentors can turn into your sponsors – the people who are champions in your corner and advocate for you at the tables where you don’t have a seat.”
Being the change she wants to see in the world
As if it weren’t enough to make a positive impact on her colleagues, Girl Scout troops and foster children’s lives, Stafford wanted to make an even bigger difference in her community, choosing to run for her local school board in 2019. Although she didn’t win, she gained valuable knowledge from the experience.
“I learned how tenacious and resilient I really am, and that experience strengthened my connection to my community and broadened my support network,” Stafford says.
When asked what keeps her going when faced with challenges, she emphasizes her passion for change and her commitment to working hard for the things she values. That, she says, is what is most “authentically me.”
“Your values speak to what you will work hard for. Ultimately, what drives me when it comes to making change and serving as a role model is, ‘If not me, then who?’”
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